0116 251 8106 | Contact Us Apply Now Mutual Retail Mutual Loans Financial Difficulties

How It Works

Loans from Mutual are straightforward and simple. You pay your agent the same amount each week. With no hidden charges or surprise extras, you stay in control all of the time.

Apply for a loan

Simply apply online by filling out our quick and easy application form or speak to your local agent or Mutual branch.

Your local agent will ring you to arrange a suitable time to visit your home and go through your application

Once accepted your local agent will deliver your loan and collect payments weekly, fortnightly or monthly at a convenient time

Agent Service

For over 100 years Mutual agents have been calling at their customers’ homes. It’s the hallmark of our service. Our agents are local people collecting on hundreds of customers in your area. If you are unable to make your usual collection time, please contact your agent.

We promise you...

Your own personal account manager called an agent
Weekly, fortnightly or monthly calls at a time to suit you
Help choosing the product that fits your needs
Help planning your weekly or monthly budgets
Friendly face to face service
Help with all forms and paperwork
A full explanation of all our charges

Want to become an
agent?

Then we would like to hear from you

Who are
mutual?

We offer Home Collected Credit

It's easy to
apply

Apply for your loan today

Need to discuss?

By phone

If you have any problems please phone your local branch or our head office on 0116 251 81 06

By email

Please email our support team at [email protected] for help and support

By branch

Find your nearest branch and speak to your local agent representative

Authorised and Regulated by the Financial Conduct Authority
Mutual is a member of the Consumer Credit Trade Association
Mutual Clothing & Supply Company Ltd 39 Bedford Street South Leicester LE1 3JN
Registered in England No. 181701

Representative Example: £13.73 per week to borrow £500 over 51 weeks | Total amount payable £700 | Representative 104.0% APR | Fixed rate of interest 104.0% p.a.