Safety notice from Hotpoint and Indesit

We have received notification from Whirlpool Corporation that they have identified a potential safety and quality issue with some dryers sold under the brand names of Hotpoint, Indesit and Creda between April 2004 and October 2015.

If you are concerned about your product please go to:

safety.hotpoint.eu

http://safety.indesit.eu

or phone Whirlpool (owners of Indesit and Hotpoint) on: 0800 151 0905.

We will update this page if further news emerges, at this stage we are unaware of which specific models are affected, but if you have your model number or serial number you can find out about your model at:

safety.hotpoint.eu/match.jsp

safety.indesit.eu/match.jsp

or phone Whirlpool (owners of Indesit and Hotpoint) on: 0800 151 0905.

Please note this works with either your model number or serial number.

The full statement from Whirlpool is:

“Following Whirlpool's acquisition of the Hotpoint/Indesit brands, Indesit Company has closely reviewed the safety of its product portfolio.
As part of this review we have identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. The affected brands are:

Hotpoint

Indesit

Creda

We are activating an extensive consumer outreach and service action plan in order to provide our consumers with products that are updated to higher safety and quality standards. We will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately one hour. The improvements we believe are necessary will further enhance the safety and quality of your dryer.

In the meantime consumers may continue to use their products, provided that appliances are not left unattended whilst operating. We also remind customers of the need for proper cleaning and maintenance, as outlined in the user manual.”

24th November 2015